1What plan are they on?
2What phone are they getting?
Quick picks
3What’s the trade-in worth?
$
Verify the trade value in tradein.att.com, OPUS, or the approved trade flow before quoting.
4Next Up Turn in?
(optional)
If they have Next Up but the device is less than 33% paid, promos do not apply — AT&T will pay off the remaining device balance.
Which plans are in each group?
Premium
Elite 2.0 · Prem 2.0 · Extra 2.0 · Unlimited Premium PL · Unlimited Extra EL · Legacy Elite · Unlimited Your Way · Unlimited Choice · Complete Connect · legacy Unlimited plans · FirstNet Plans (excluding Value 2.0)
Elite 2.0 · Prem 2.0 · Extra 2.0 · Unlimited Premium PL · Unlimited Extra EL · Legacy Elite · Unlimited Your Way · Unlimited Choice · Complete Connect · legacy Unlimited plans · FirstNet Plans (excluding Value 2.0)
CRU Plans
Business Unlimited Premium 3.0 · Business Unlimited Advanced 3.0 · Legacy Business Unlimited Plans (excluding Business Unlimited Standard & Business Unlimited Standard 2.0)
Starter
Starter SL · Legacy Starter
Starter SL · Legacy Starter
CRU Plans
Business Unlimited Standard 2.0 · Business Unlimited Standard
Value
Value 2.0 · FirstNet Value 2.0
Value 2.0 · FirstNet Value 2.0
CRU Plans
Business Unlimited Standard 3.0
Not eligible
Value Plus VL, Mobile Share — no promo credit (see note when selected)